It’s been just 2 1/2 months since I purchased Petplan – prompted by our research project to find and study top rated pet insurance companies – when whamo, a pet emergency unraveled right before my eyes at home in my living room! Curled up with a fascinating book – Outsmart Your Cancer by Tanya Harter Pierce – I was snuggled in the relaxed company of my two canine companions last Sunday afternoon on a couch too small for all three of us but try telling that to a dog! Bending themselves like pretzels around me I was startled when Brad Pit suddenly jumped down off the couch and began vomiting. As I started to call for maid service (yeah right)…things got worse. He lost all control of his bowels and then collapsed. “Oh my God,” I gasped, when I looked at his mucous membranes (inside lip and gums) – instead of a fleshy pink-red, his color was ghost white! With our clinic closed and no time to spare – like superwoman I picked up my 45 lb limp dog like he was the weight of a 5 lb Chihuahua and ran out the door into a speeding vehicle wishing Mario Andretti was at the wheel – “No cop is going to ticket a vet with a dying dog in route to the ER,” I kept shouting to the driver as tears blurred my vision and fear paralyzed the optimism I struggled to hold on to…

Vet perk #1: You get to stay and assist when your own pet gets sick – comforting my Braddy during his IV fluid therapy at ACCIM last Sunday.
So what happened? An undetermined cause (as is often the case), such as some a kind of toxin or pathogenic strain of bacteria hit his gut and caused a circulatory type of shock, resulting in a rapid drop of his blood pressure. Within seconds of rushing through the emergency doors at Advanced Critical Care and Internal Medicine (ACCIM) in Tustin, the ER doc and support staff huddled around us: An IV catheter was immediately inserted into Braddy’s forearm for blood collection/analysis and intravenous administration of fluids and drugs. At the same time, a blood pressure cuff was tightly wrapped around one of his hind legs while another tech took his vital signs (temperature, pulse and respiration) and yet another attached electrodes to monitor his heartbeat (EKG). As a panicked spectator, I watched an ultrasound probe search his abdomen looking for a life threatening internal hemorrhage. “Oh no, I can’t lose my sweet beloved dog,” was all I could think but not dare say out loud.
Mercifully, within minutes, my worst fears were replaced with hope: lab results and the ultrasound revealed no blood loss or damage to internal organs. After an intense 30 minutes, Braddy began responding well to the rapid fluid infusion (to bring up his blood pressure) and a warming blanket to bring up his low body temp. Now I was the one that needed medical attention for the surge of adrenalin that was still spiking my B.P. and racing my pulse. Over the next three hours he (and I) stabilized – I thankfully took him home and praised the attentive staff for the excellent care he received.

On Monday, Brad Pit is reunited with his duck – they are inseparable!
A full 24 hours later while recuperating at home with his personal physician on call (and mom on duty), Braddy was back playing with his squeaky stuffed duck and it was music (no longer noise) to my ears…It was like my three hour nightmare never happened. But it did. Let that be your wake-up call.
Obviously you know why I am sharing the events of last Sunday with you. Last week, I became that one second statistic: Every second a pet owner is faced with a $1000 vet bill. Emergencies happen. Illness happens. You must protect your pet and yourself if and when medical costs exceed what you can afford. Insurance is no longer an option when your pet’s health and safety is at risk. I never thought I would be spending a Sunday afternoon in the ER with a healthy dog that was happy and playful that same morning!
Now – as promised – our insurance review is complete and confidently endorses Petplan. If you have not read the comments left by readers on our pet insurance review – please take a few minutes to do so as you may share some of the questions asked – see our answers.
Note: the first claim I submitted to Petplan 6 weeks ago (exam and lab work for another mysterious case when Brad Pit went off his food, feeling punk and then rebounding the next day without treatment) has been paid without question or hassle.
I received an apology for the reimbursement taking longer than the normal waiting period of 3-4 weeks because of the holidays. My advice is to keep one credit card with a limit of at least $5,000 in a safe place (not your wallet!) in case of pet emergencies. Submit your claim immediately and most likely your reimbursement check will arrive before the payment due date!
If Petplan is your pick too, please use this referral code when you enroll ANP5000263-00 and $25 dollars will be automatically donated to our Homeless Pet Sponsorship Program. And if you are looking to adopt a great dog, please come by and visit our fosters: Roni, Barney and Freeway. We want to see these sweeties celebrate Valentine’s Day in their new homes with someone special to love them…
We hope you will share this important information about pet insurance and our adoption program with your friends, co-workers and loved ones.
Someone will thank you (or lick you) for spreading the word and so will we!



#1 by Elise Holmes on January 21, 2010 - 12:09 pm
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Your passion for your “children” is so amazing to me Paula! This is the main reason I come to Founders. The knowlege that you bring to your practice is so comforting! Not to mention the brilliance of the emergency clinic in Tustin. Who, by the way, have saved my dogs countless times. Yes, the expense is more often overwhelming than not, but now we can be sure to save a bit of money by turning in claims for our darlings. I am so thankful for all of your work!!!!!
#2 by Lisa Scarsi on January 21, 2010 - 12:20 pm
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I am sorry to hear that you had a rough weekend but delighted to hear of your positive experience with PetPlan. I purchased PetPlan for both my dogs about a month ago. I have not had to use it yet (thank goodness) but I feel so much better having it and knowing that it’s a good plan. I can’t thank you enough for your research and pointing me, Ginger and Buddy in the right direction!!
Give Brad extra hugs from us!!
#3 by Jacqueline Jakle on January 21, 2010 - 5:25 pm
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Dr. T: Thank you for sharing your experience with your Brad Pit. I am so happy for both of you that your “baby” is better and all is well. The photo of you holding Brad shows your concern and emotions, and it touched me. I’ve been where you were and it doesn’t feel good.
Yes, emergencies happen and I speak from personal experience about the fear for my beloved dog’s life, and the fear of not having the financial means to pay for treatment. I’ve lost two of my beloved Beagles who became gravely ill after taking Rx my previous vet recommended. I did not have pet insurance and my credit card took a hit for my pet’s care, but my heart took a bigger hit when my pets got so sick they could not recover. I trusted my vet, asked all the right questions, but my Barney and Nicholas were not lucky enough to get through the course of treatment without grave complications.
I believe, as you, that pet insurance is necessary and I will make my call to Petplan to get information that suits my budget. I appreciate you talking to me this morning about it when I brought Holly in for an exam.
My dogs are my kids…they are my family, and I love them dearly. I want to do everything I can to keep them healthy, happy and safe. Pet insurance will supplement what I, as Doggy Mommy, do day-to-day. There will be some peace of mind if an emergency happens…and they surely do.
Thank you for sharing your story and I truly hope you and Brad spend many wonderful years together.
Jackie
#4 by Kris Hanna, Camp Bow Wow Anaheim on January 22, 2010 - 2:12 am
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OMG! Brad Pitt is adorable with his little ducky. I’m glad he was saved!
#5 by Julie Conrad on January 23, 2010 - 12:41 am
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Wow, that must have been scary! I’m so glad Brad Pit is all better. I can’t seem to locate on the Petplan website if they cover pre-existing conditions, such as allergies.
Thanks so much for all your research with this!
Julie, Holly, Cassie, and Brooklyn
#6 by Eric Christensen on January 23, 2010 - 8:18 am
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Julie,
As we mentioned in the blog, pet insurance policies will not cover pre-existing conditions.
#7 by Denise Fleck on January 23, 2010 - 1:26 pm
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Oh Paula, I’m so glad this story has a happy ending. See everyone…emergencies can happen to the pets of even all-prepared, all-knowing veterinarians! So it is soooo important that all pet parents know how to help our four-legged kids before we can get them to professional medical help (ie: Pet First-Aid & CPR), that we have the tools for the job (Pet First-Aid Kit), that we know where our nearest Animal Emergency Center is AND…that we’ve done our homework and have a way to be able to pay for the help they need. Thank you Dr. T and Founders for this great information about pet insurance and I’m so glad it came to Braddy’s rescue!
#8 by Pat Fujikawa on January 24, 2010 - 10:07 am
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Paula,
So happy that Brad Pit has recovered and is doing well. Based on your recommendation we purchased PetPlan and I feel relieved that emergencies will now be covered. We’ve brought our “family” to you since 1992 and the care that you provide our girlies is the same loving care that you provide to your own family. We’re so glad that we found you!!
#9 by Kate And The "Y" Doodles on January 25, 2010 - 5:07 pm
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Dr. T…thank you for sharing this blog site and letting me know about it. I will be switching to PetPlan immediately. I am MOST thankful that Braddy is OK. I can relate to your feelings remembering when Yarra at less than one year old ate a pack of bubblegum with Xylitol in it and went into the ER.
I am now the Bubble Gum cop and it isn’t allowed INTO the house. I have installed a bubble gum detector at the front door!
XOXOX
#10 by chuck robinson on February 25, 2010 - 1:51 pm
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Well…Molly is on Pet Plan as of today. I talked with Adam Cooney and signed her up for the 80/20 plan. Surprisingly he said her dodemic mite problem would be covered 24 mos. after her last Dr. visit.
Fairly straight forward explanation of benefits and coverage.
It’s tough to take on another financial commitment….but I have been to the pet ER once. I had to have that pet euthanized due to the $10,000 quote for 3-5 days in the hospital.